Search Results: call centres

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  • AUSTRALIA

    How we decide if asylum seekers lie

    • Douglas McDonald-Norman
    • 13 September 2018
    6 Comments

    In the five years I worked in refugee law, some of the most complicated challenges I encountered were questions regarding the 'truthfulness' or 'credibility' of an asylum seeker's claims. These subjective findings of credibility can make the difference between a person being granted asylum or being turned away.

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  • AUSTRALIA

    RUOK? won't fill mental health care gaps

    • James O'Brien
    • 11 September 2018
    1 Comment

    When we commit to asking friends, family, and coworkers about their wellbeing, we affirm that their safety matters, and their life is of value. This same ethic of care calls on the governments provide community supports which send a signal: every single life can get better.

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  • ARTS AND CULTURE

    Faith through a different lens

    • Tim Kroenert
    • 14 August 2018
    1 Comment

    Julianne Nguyen turns a smartphone, webcam and head-mounted go-pro to the purposes of self-examination. A child of Vietnamese parents but born in Australia, she practises Christianity and Buddhism, and is trying to parse these various elements. 'I'm Australian. I feel Vietnamese,' she says, then chants: 'West. East. No, West. No, East.'

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  • AUSTRALIA

    What is Western Civilisation anyway?

    • Andrew Hamilton
    • 19 June 2018
    60 Comments

    The dispute about the Ramsay Centre Foundation for Western Civilisation had everything for those who like pub brawls. The question least discussed but most intriguing is precisely what is meant by Western Civilisation. Protagonists praised or damned its ideological associations, but rarely troubled to share their understanding of it.

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  • AUSTRALIA

    Never again locked out by whiteness

    • Yen-Rong Wong
    • 04 June 2018
    25 Comments

    People have always had issues with my name. They don't pronounce it properly, or want to give me a nickname, or straight up make jokes out of it. I've lived a life of people telling me my name was too different, too hard. One afternoon at the office of my real estate agent, whiteness once again wanted to erase my name.

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  • RELIGION

    A stringent critique of financial abuse

    • Bruce Duncan
    • 29 May 2018
    5 Comments

    The Vatican has launched a stringent critique of abuses in global economies, abuses that are driving astonishing inequality and threatening ecological sustainability. 'Oeconomicae et pecuniariae questiones' reiterates the call for an urgent dialogue between politics and economics to advance human life and wellbeing.

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  • AUSTRALIA

    Budget slights domestic violence services

    • Eliza Berlage
    • 14 May 2018
    6 Comments

    Every year around the International Day for the Elimination of Violence Against Women, politicians with white ribbons pinned to their suits deliver passionate speeches about protecting women from domestic violence. But when it comes to implementing life saving measures, their lack of action speaks louder than words.

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  • ENVIRONMENT

    The fight to make water a human right

    • Cristy Clark
    • 02 May 2018
    2 Comments

    In 2010, the UN General Assembly and Human Rights Council recognised a human right to water, guaranteeing access for everyone to 'sufficient, safe, acceptable, physically accessible and affordable water for personal and domestic uses'. Eight years on, it is past time that Australia incorporated this right into domestic law.

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  • AUSTRALIA

    Running with the wolves of charity street

    • Luke Timp
    • 12 April 2018
    9 Comments

    The spectacle would be funny if so many people didn't partake in and enjoy it. It feels cartoonish, like a Wolf of Wall Street where 30 Jordan Belforts compete to be the top salesperson. Instead of Wall Street glitz, the fortune we compete for is made by selling raffle tickets for charities.

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  • ARTS AND CULTURE

    Books saved from waste extend the story cycle

    • Julie Perrin
    • 02 April 2018
    5 Comments

    Jill Allan wants to see good stories in circulation. As she holds a book in her hands she asks herself, 'Would a child want this?' She's been a children's librarian for years, she's read the research. The number of books in the home is a crucial factor influencing language and literacy outcomes.

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  • AUSTRALIA

    Do we really value families?

    • Fatima Measham
    • 14 March 2018
    3 Comments

    Politicians like to talk family. They talk about their own during campaigns, to establish their credential as human beings. They talk about ours, the 'working families' and 'family values' upon which socio-economies rest. There is even a party called Family First. But let's get real. We wreck families all the time.

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  • ENVIRONMENT

    Bitcoin has a massive energy problem

    • Greg Foyster
    • 18 January 2018
    1 Comment

    The digital currency Bitcoin consumes more electricity per year than New Zealand. Yes, the entire country. Escalating energy intensity is actually a security feature of the currency. With the related carbon dioxide emissions from this escalating electricity consumption, Bitcoin is a formula for climate change catastrophe.

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