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Keywords: Customers

  • INTERNATIONAL

    When is a fashion fad a nationalist signal?

    • Jeremy Clarke
    • 14 February 2024

    In China, the resurgence of traditional Hanfu garb from the Han dynasty is capturing the imagination of social media users, sending a multi-layered message about Chinese identity. The trend goes beyond most online fads, subtly conveying China's desire to project  cultural and political influence. 

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  • AUSTRALIA

    On optimisation

    • Michael McVeigh
    • 12 February 2024
    1 Comment

    A coffee shop used AI technology to track and measure the activity of its employees and customers to 'optimise' team performance. Not only does this raise a slew of ethical issues, but also leads us to consider: can the human element that makes a team or business successful ever be truly quantifiable?

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  • AUSTRALIA

    Eureka Street person of the year 2023

    • David Halliday, Michael McVeigh, Laura Kings, Michele Frankeni, Andrew Hamilton, Julian Butler
    • 21 December 2023
    7 Comments

    To close the year for Eureka Street, the editorial team wanted to nominate who we considered to be the Eureka Street ‘person of the year’ based on this year's newsmakers.

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  • INTERNATIONAL

    The rise and fall of the Crypto King

    • Max Jeganathan
    • 21 November 2023
    1 Comment

    The spectacular rise and fall of Sam Bankman-Fried is a story that began with unfettered brilliance and financial wizardry, but quickly unraveled into an all-too familiar cautionary tale of swindlers, conmen, and morally vacuous ambition. 

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  • AUSTRALIA

    The pain of shopping

    • Michele Frankeni
    • 14 November 2023

    As Christmas (aka for many the season of shopping) fast approaches, it’s perhaps time to articulate an unpleasant truth: shopping is not a relaxing or pleasurable experience. In fact, it can be downright masochistic. Somehow as consumers we’ve been conned into accepting that all large stores need to do is be the repository for goods for sale.

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  • ECONOMICS

    Taking care of business

    • David James
    • 06 July 2023
    2 Comments

    Why does society often overlook the passion, creativity, and dedication that underpin smaller businesses? As the public's perception leans towards the unfavourable side, is there a need to shift our focus and truly acknowledge the value and contributions these businesses make in our daily lives?

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  • ARTS AND CULTURE

    The disquieting lessons of Ian McEwan

    • Peter Craven
    • 14 June 2023

    Ian McEwan's Lessons marked a sharp twist in a five-decade literary career, and presents an opportunity to reflect on his expansive body of work. The one-time literary rogue and Booker laureate now stands as the unquestioned doyen of modern English fiction, his audacious work perpetually navigating undercurrents of unease.

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  • AUSTRALIA

    The RBA's man with the hammer

    • James Massola
    • 13 June 2023
    2 Comments

    In a year defined by surging living expenses, RBA Governor Philip Lowe finds himself the object of public ire, his failed rate predictions and aggressive anti-inflation measures becoming a litmus test for the enduring effects of a global crisis. Will the Labor party dare sever ties with Lowe, or will they allow him to continue wielding the hammer, regardless of the mounting human cost?

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  • INTERNATIONAL

    A little more conversation a little less action

    • Michele Frankeni
    • 17 April 2023

    Dutch supermarket chain Jumbo has introduced 'Kletskassa' or 'chat checkouts' for customers who want a little conversation with the cashier. In today's automated world, where human interactions are increasingly impersonal, small moments of human connection can make a big difference in combatting loneliness in our communities.

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  • AUSTRALIA

    Take this: A story of pharmacy

    • Michael McGirr
    • 14 April 2023
    5 Comments

    What are the implications of widespread use of Metformin, Pembrolizumab, or Nivolumab, and what do they say about us? Featuring a humourless pharmacist and a thick wad of prescriptions, the story of our complicated relationship with pharmaceuticals is a meandering map of the human condition.

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  • AUSTRALIA

    Best of 2022: When the lobbyist makes the laws: Victoria and the sex industry

    • Juliette Hughes, Kathy Chambers
    • 05 January 2023

    With very little public debate or consultation, Victoria has repealed almost all laws relating to prostitution. Alone among all recreational activities, sex for payment is now unrestricted, even regarding health and safety. If we really care what happens to people, what place does sex work have in our society?

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  • ECONOMICS

    Managestocracy

    • David James
    • 28 October 2022

    Who wields the most power in the world? If one follows the money trail, it becomes clear that Western societies have become ruled by a new type of aristocracy: a management aristocracy. 

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