Keywords: Customers

  • AUSTRALIA

    Telstra's price gouging is a sin

    • Michael Mullins
    • 21 September 2009
    7 Comments

    There is nothing wrong with mums and dads buying shares as an exercise in responsible stewardship of family assets. But they need to be ready to face consequences if profiting from their investments involves exploiting other Australians.

    READ MORE
  • AUSTRALIA

    Patients lost at the health care checkout

    • Frank Bowden
    • 28 May 2009
    16 Comments

    To be a patient is to place yourself in the hands of another, to give them your trust and expect it to be honoured. If you call sick people 'clients' or 'customers' you risk turning healing into a commodity to be purchased — or rationed.

    READ MORE
  • AUSTRALIA

    Burger buggers' price hike spin

    • Michael Mullins
    • 02 March 2009
    3 Comments

    McDonald's is increasing prices for those in lower socio-economic areas, and claiming the moral high ground at the same time. But it's rising star food chain Aldi that is showing the way with its uniform pricing policy.

    READ MORE
  • AUSTRALIA

    Obama's victory for African Australians

    • Saeed Saeed
    • 20 January 2009
    6 Comments

    Upon hearing my ambition to become a journalist, elders in my community suggested I adopt a western pen-name to increase my chances of employment. Obama's win goes a long way to short circuiting the negativity in African Australian communities bred by historical grudges and ineffective social services.

    READ MORE
  • ECONOMICS

    The chuckling economist

    • Bronwyn Lay
    • 05 January 2009
    3 Comments

    On the day the markets bled we rushed to hear Stiglitz's diagnosis. The Nobel Laureate used to be Chief Economist of the World Bank, ending his term in fisty cuffs with the IMF and the US over their financial bullying of developing nations. Stiglitz had schadenfreude written all over his face. (October 2008)

    READ MORE
  • AUSTRALIA

    Australian superwomen left holding the poison

    • Moira Rayner
    • 03 November 2008
    5 Comments

    Commentators predict the economic crisis will see firms fall back on tried-and-true experienced male managers. Women who mould themselves on men whose language and patterns of relationships were formed in the schoolyard will not last long.

    READ MORE
  • ECONOMICS

    The chuckling economist

    • Bronwyn Lay
    • 13 October 2008
    16 Comments

    On the day the markets bled we rushed to hear Stiglitz's diagnosis. The Nobel Laureate used to be Chief Economist of the World Bank, ending his term in fisty cuffs with the IMF and the US over their financial bullying of developing nations. Stiglitz had schadenfreude written all over his face.

    READ MORE
  • AUSTRALIA

    Why Rudd commission won't stop the bomb

    • Binoy Kampmark
    • 19 June 2008
    2 Comments

    Continuing the work of the defunct Canberra Commission, Kevin Rudd's Nuclear Non-Proliferations and Disarmament Commission is re-inventing a wheel that never worked. Preventing freelance scientists from following their career wanderlust is the real challenge in any post-nuclear framework.

    READ MORE
  • ARTS AND CULTURE

    The truth behind our heat plague

    • Brian Matthews
    • 26 March 2008
    2 Comments

    Camus' plague was a metaphor for the Second World War German occupation of France. Our plague is no metaphor. It's the truth of the planet's advancing impatience with its reckless colonisers.

    READ MORE
  • ARTS AND CULTURE

    Oppression by unresolved grief

    • Tim Kroenert
    • 31 January 2008
    1 Comment

    Sweeney Todd is a cautionary tale, but it's more than that. Todd's ultimatetragedy is that his all-consuming quest for revenge blinds him to thethings that could make him happy again.

    READ MORE
  • ENVIRONMENT

    Australia's answer to the Great Firewall of China

    • Kirstyn McDermott
    • 28 January 2008

    The Government's Clean Feed initiative will allow families to surf the Net without risk of stumbling upon adult content. But there is real concern that the definition of inappropriate content could be widened.

    READ MORE
  • ECONOMICS

    Financial decisions not value-free

    • Les Coleman
    • 08 August 2007

    Investors are buyers of financial products and services and this affords them a unique opportunity to shape the nature of markets and financial institutions. They should not be shy to use their power to promote sustainability.

    READ MORE

x

Subscribe for more stories like this.

Free sign-up